Description

Job Summary
The Marketing Operations Manager supports marketing campaigns and initiatives for a flagship mobile app experience. Reporting to marketing leadership, this role is responsible for managing workflows, coordinating cross-functional teams, and ensuring campaigns are executed efficiently and on schedule.

This highly collaborative and execution-focused position oversees project timelines, tools, and processes to keep marketing initiatives organized and scalable. The ideal candidate has 3–5 years of experience in marketing operations and thrives in fast-paced, cross-functional environments. This is a hybrid work position.

 
Key Responsibilities
Campaign & Launch Project Management
Own end-to-end project management for marketing launches, partnerships, and events
Build and manage timelines, dependencies, and cross-functional workstreams
Ensure deliverables are completed on time and meet quality standards
Identify and proactively resolve risks or bottlenecks
Cross-Functional Coordination & Communication
Partner with Marketing, CRM, Editorial, Programming, Social, and Sales teams to align priorities
Lead project kickoffs, status updates, and post-mortems
Manage stakeholder expectations across distributed teams
Facilitate clear communication across all levels of the organization
Workflow & Process Optimization
Oversee and improve project management tools and marketing calendars
Develop and document new processes to enhance efficiency
Create standardized briefs and workflows to streamline execution
Identify opportunities to improve campaign velocity and reduce friction
Reporting & Operational Visibility
Track campaign milestones and progress
Build reporting structures around deliverables and dependencies
Maintain documentation and marketing calendars
Support post-launch recaps and operational analysis
 

Requirements

Qualifications
Education:
Bachelor’s degree or equivalent education and experience

Experience:
3–5 years of operations experience within digital marketing, app marketing, media, or subscription-based organizations

Ability to manage multiple projects simultaneously
Experience collaborating with cross-functional stakeholders
Familiarity with app-related KPIs such as daily active users (DAU), retention, and push performance preferred
Skills & Abilities:

Strong organizational and project management skills
Excellent communication skills with ability to align diverse teams
Experience with project management tools such as Airtable and Jira
Comfortable building systems and improving workflows
Ability to thrive in fast-paced, evolving environments